Dating site without signing up and sexy pics
This made no sense to me being the system was down how would connecting with CSR by phone or via chat make a difference. I offered to pay the premium charge for one month and have the overage refunded. I found a permanent partner via e-Harmony (which is a brilliant site by the way) and I had been in that relationship for 18 months when I noticed a payment of £77.94 taken out of my credit card account (that I used to subscribe) which looks like a 6 months subs.
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The first CSR stated it was more than likely a tech issue and it didn't go through but policy states they can't provide refunds for any reason lol. You get 12 "matches" a day and each day the number of selected matches that do not have a profile set up or any pics is at least 1/4 of the "perfect matches". After two weeks I could see that this was a horrible waste of money. Please don't get involved with Match.com, they're just another bullying big company preying on the likes of you and me. I tried both within the app and by visiting the website. I informed I didn't want my account to be renewed and wished to cancel.
So it's their fault but they will not take responsibility for it. And they were ineffectual in what they purport to do. The representative informed it was too late to do so. I asked to speak to a supervisor or management and was told this was not possible.
The second CSR I chatted with I gave her a 1/19 cancellation date just to see if I could catch them in a lie. I asked for a refund and was told this was not possible because the system wouldn't allow it. I asked for the complaint department and was told again, there was none.
I again explained situation only to be told I couldn't get a refund for any reason oh and that the reason I didn't get an cancellation via my yahoo acct is because my 1/17 cancellation was not imprinted in their system. During my conversation with the rep, I could hear other employees in the background mocking what I was saying.
There's a really good reason for this, bad value for the money and extremely poor customer service.
This company will continue to charge your credit card even after you disable auto-billing, and they will refuse to give you a refund.
I contacted them again and was told (through the script) that they were doing all they can to keep me safe. Do NOT waste your hard earned money and time on this site. I have been online dating for about 3 years now after my divorce. My account has been compromised three times and it has been a nightmare.
I paid 60$ US for a 3-month subscription and after only 1 week they deleted my account without any reason. I cannot talk to a supervisor, never get any refund and the person that took control of my account was sending out 60 emails a day.
I highly recommend that you not do business with this company.Tags: Adult Dating, affair dating, sex dating